FAQ and Returns
You can either use your credit card or debit card to purchase our goods. All payments are handled securely through Shopify/PayPal.
Yes We Sure Do!! :)
Yes We Sure Do!! :)Can I change something on my order once it has been placed?
In some cases we can but cannot guarantee it. If you think you have made a mistake with your order please contact us through our website immediately!
You sure do! As long as you've provided us with your correct email address.
We are able to ship to just about everywhere.
You must email us as soon as the order has been placed in order to change it.
Yes we do send to PO Boxes!!
Please refer to our 'Shipping' page for shipping times.
Yes. We only ship with tracked options. You can expect an email with your tracking number once your order has been shipped.
Note that the delivery times are estimated targets so please don't email us within the time frame that has been added next to your selected shipping option on our 'Shipping' page. All of our orders are now tracked so it is up to you to track your order with Australia Post using the tracking number provided with your order. If you have any issues with your tracking number then please email us.
It is up to you as the buyer to choose the correct sizing based on the information and pictures given surrounding our products. If you are unsure of sizing please contact us through our website and we will help you in choosing the correct size :)
We can offer a sizing exchange on your purchase but you will have to cover shipping costs for this so choose carefully.
Feel free to send us a message through the 'Contact Us' page and we'll let you know if we're getting the item you're after back in stock!
You are given the option to use a discount code when you go through checkout on the same page as you enter your payment details.
Not right now.
So when you purchase from us next time (which we both know you will) ;) it makes the process a hell of a lot smoother for you!
Not right now :)